INBURGERINGGO SUPPORT

How can we help?

Start with the quick checks below. If the problem continues, send a short email and include the app version and iPhone model.

Direct help · no contact form

GETTING STARTED

Start with one subject.

Preparing for the A2 exam in the Netherlands? Open Learn or Today to choose your first lesson. The app covers reading, listening, speaking, writing and KNM. A study plan is optional and can be changed later.

InburgeringGo cannot decide which official route or level applies to you. Check that with DUO before preparing.

A2 ACCESS

Purchases and restoring access.

Open the profile button, choose A2 access, and use the one-time unlock shown for your App Store region. There is no subscription or recurring charge.

If you already bought access with the same Apple account, choose Restore Purchases on the A2 access screen. Keep the app open while Apple finishes the restore.

AUDIO PLAYBACK

Trouble hearing the audio?

Raise the media volume, then check whether sound is being sent to the iPhone speaker, headphones or a Bluetooth device. Stop playback, change the output if needed, and tap play again.

If one example still will not play, note which lesson or practice question you opened and whether other audio works. You can continue with another exercise while we investigate.

SPEAKING RECORDINGS

Microphone access is optional.

The app asks for microphone permission only when you choose to record. You can continue speaking practice without recording. If you want to record after denying access, allow the microphone for the app in iPhone Settings and try again.

Saved speaking recordings stay on the device and can be deleted in the app. They are not uploaded for automated grading.

EMAIL SUPPORT

Email us for help.

Email info@inburgeringgo.nl with the app version, your iPhone model and iOS version, and a short description of what you expected and what happened.

Do not send practice answers, writing drafts, voice recordings, passwords or other sensitive information unless support asks for a specific item and you are comfortable sharing it.

For details about local practice work, recordings and purchase information, read the privacy information.

Read privacy information